When they push back
You aren't reconstructing a denial from an email and a spreadsheet. You're pointing to who knew what, when.
Leave determinations, with the citation
LEAN runs the hours, the cert, the waiting period, and the offsets, and keeps the rule on the result. When someone pushes back, you open the week instead of rebuilding it from notes.
The daily work
Leave administration is still research plus a spreadsheet
That research-and-spreadsheet half is the determination. LEAN should take it off your hands.
- Same question, different state A multi-state caseload. The hours test here is not the hours test in the next state.
- Eligibility, still by hand Hours, lookback, waiting period, and stacked benefits sit in the hire file, the roster, and somebody's notes.
- A wrong call is quiet until somebody asks A missed hours test or a bad offset sits there until an employee, a manager, or an auditor wants it defended.
- Plain language for them, the citation for you They need plain language. You still need the citation when they push back.
What changes
Open the Why on the week
LEAN computes the determination and cites it. The cert and the policy stay documents. The Why is what you send when they ask.
What’s still missing
LEAN marks what still needs information and asks for it. A quarter nobody loaded is not a quarter with zero pay.
Pay you can audit
Lookback, rate, and offsets are itemized, week by week. A catch-up or a claw-back should not be how the mistake shows up.
From the file to one week
What you start with, and what comes back
A missing fact waits. It does not get a guessed rate.
What the team starts with
Hire · start date and employment Roster CSV · hours and earnings medical-certification.pdf employer-leave-policy.docx WA PFML · WAC 192-500-185 STD-offsets.xlsx Employee · leave dates Manager · work schedule What did we know last Tuesday?
assemble facts
resolve gaps
apply rules
→
What LEAN returns
Week of Feb 10
WA PFML medical
- Job protection
- Granted
- Wage replacement
- Denied
Why: Claim week is serving the waiting period. Hours are met and certification is on file.
Sources · hire · roster · certification · WAC
Weekly entitlement
Audit the math, skip the spreadsheet
Open the weekly breakdown: wage history, lookback, rate tiers, and payer offsets. The same Why that explains status also explains amount.
Stacked PFML, STD, and employer top-up is one weekly result. Open why to see each line, not a cell in a shared workbook.
- Incomplete lookback If the wage window is short or a fact is missing, the week holds instead of inventing a rate.
- Zero earnings vs missing A sabbatical quarter with no pay is not the same as a quarter nobody loaded. LEAN keeps those as different facts.
- Offsets, itemized State PFML, short-term disability, and employer-paid leave are calculated together and shown as separate lines.
Gross entitlement, itemized, so payroll can cut the check.
Week of Jan 5
$1,000 this week
open why · amount
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STD pays $600 60% of weekly wage
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State PFML adds $150 offset by STD already paid
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PFML computed $750 before offset
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Week straddles rate tiers $500 @ 100% + $500 @ 50%
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Weekly wage $1,000 from lookback
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Lookback extended past two leave quarters
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$39,000 over 3 paid quarters
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Sabbatical quarter excluded zero earnings — not missing
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Employer tops up $250 to full weekly wage
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